Privacy Policy for Autocierge

1. Information We Collect

To provide you with accurate, exact-fit product recommendations and a personalized experience, we collect the following types of information:

• Personal Identification Information: Your first name, last name, and email address provided when you create an account.
• Vehicle Information: The year, make, model, and optional trim/submodel of the vehicles you save to your virtual garage.
• Usage and Preferences: Information on how you interact with our platform, saved search preferences, and marketing communication choices.

2. How We Use Your Information

We use the data we collect exclusively to operate and improve the Autocierge experience:

• Product Fitment & Recommendations: To match your specific vehicle profile (Year, Make, Model) with exact-fit vehicle care products and supplies.
• Account Management: To establish your account, save your garage, and enable seamless logins.
• Communication: To send essential account updates, service notifications, and—if you opt in—curated product recommendations, deals, and maintenance updates.
• Platform Improvement: To analyze general user trends and optimize our user interface and search accuracy.

3. Data Sharing and Selling

We do not sell, rent, or trade your personal information to third parties.

We may only share necessary data with trusted third-party service providers who help us operate our platform (such as secure cloud hosting providers, database management services, or email delivery tools). These providers are legally obligated to protect your data and use it solely for the services they perform for Autocierge.

4. Marketing Choices & Email Preferences

• Optional Marketing: You will only receive promotional emails or product updates if you explicitly opt in during sign-up or through your account settings.
• Unsubscribing: You can opt out of marketing communications at any time by clicking the ‘Unsubscribe’ link at the bottom of any marketing email.

5. Data Security & Storage

We implement industry-standard security measures—including encrypted database storage and secure authentication protocols—to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights & Account Deletion

You retain full control over your personal data:

• Access & Updates: You can view and update your personal details or vehicle information at any time in your account settings.
• Account Deletion: You have the right to request the complete deletion of your account and associated vehicle data. To request deletion, please contact us at support@autocierge.app.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect platform improvements or legal requirements. Any updates will be posted on this page with an updated ‘Last Updated’ date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at support@autocierge.com